Coronavirus (COVID-19) Risk Reduction Protocols at Our Office

As we slowly reopen services at our eye clinic, our highest priority remains the health of our patients, staff and community. We appreciate your patience and cooperation in helping us curb the spread of COVID-19 over the past couple of months.  We are implementing several measures in order to minimize further spread of COVID-19 as we move forward.

We hope you will feel comfortable with your visit to our office knowing we have revisited every step in your journey, with your safety in mind. We are constantly evaluating new regulations as they emerge to ensure compliance with the latest guidance from state, local, and federal authorities.


WHAT IS THE STAFF DOING TO PROTECT PATIENTS?

All staff will be required to undergo a basic screening every day prior to their shift upon arrival at the office.   This includes:

Temperature Check.  Employees will have temperature checks twice daily, and anyone with temperature  exceeding 100.0 F will be sent home immediately.
Evaluation of Signs or Symptoms. Self reporting of any COVID-19 related symptoms, including fever, cough, fatigue, shortness of breath, loss of sense of smell/taste, diarrhea, or extended exposure to an individual with COVID-19. Employees exhibiting signs or symptoms will not report to work.

Employees must sanitize hands frequently and put on approved PPE prior to entering the office. Masks will be worn by all staff, regardless of their role in patient care.

We have limited each of our provider schedules to allow only the minimum number of people in the office at one time. Our eye doctors will see fewer patients per day in order to comply with state guidelines on occupancy and social distancing. This is best for all patients and employees, regardless of age or risk level as it reduces interaction in every hour we are open.


PRIOR TO YOUR APPOINTMENT

We encourage patients and anyone accompanying a patient to bring their own mask or cloth face covering and wear it throughout the duration of the visit.  If you do not have a mask, you will be provided a face covering to wear during your visit.

It is important to note that only patients are allowed inside the practice. If the patient is a minor or otherwise in need of assistance, ONE person may accompany the patient—all others will be asked to wait outside or in their car. Additional guests will be granted access only after also completing the required pre-screening assessment and are asked to also bring a mask to the office visit. If these conditions are not met by the person accompanying a minor or those requiring other assistance, the appointment for that patient will need to be rescheduled.


UPON ARRIVAL AT THE OFFICE

Patients and visitors should be wearing their own mask or cloth face covering upon arrival to the facility (as communicated to them prior to their appointment). If not, they will be offered a mask or face covering as supplies allow, which should be worn while they are in the facility. Masks do not need to be placed on children under the age of 2, on anyone who has trouble breathing, or otherwise unable to remove the mask without assistance. If a patient chooses not to wear a mask, he or she may be asked to reschedule their appointment to a future date.

You will be asked to check in with the designated Compliance Officer when you arrive. This person will ask you to and anyone accompanying you to sanitize your hands, submit to a temperature check and conduct a verbal questionnaire regarding any symptoms prior to checking in for your appointment.

Watch for designated markings on the floor to maintain the recommended 6 feet apart for social distancing.


DURING YOUR VISIT

All equipment, tools, and rooms used throughout the pre-testing process and while in the exam lane will be disinfected between every patient encounter.

The doctor will speak to you while practicing social distancing.  We kindly ask that you refrain from speaking while the doctor is in closer range, which is often required for them to do a thorough examination of your eyes.  Please ask all your questions/comments prior to the end of the visit while practicing social distancing.

Thank you very much for your cooperation in helping us provide a safe environment to take care of our patients!

Stay safe and healthy!
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